Privacy Policy

Last updated: October 11, 2026

UNLIMITED SCALE ONE LLC (operating pestpro.store) ("we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, purchase from us, or otherwise interact with us (together, the "Services"). It also explains the choices and rights available to you.

By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Services.

1. Information We Collect

Information you provide to us. When you place an order, create an account, subscribe to our communications, enter a promotion or contact us, we may collect:

  • Contact details such as your name, email address, phone number, billing address and shipping address
  • Order details such as products purchased, order history and preferences
  • Payment information, which is processed directly by our payment providers; we do not store full card numbers
  • Account information such as your login credentials
  • The content of messages, reviews, survey responses and support requests you send us

Information collected automatically. When you use the Services, we and our partners automatically collect certain information about your device and browsing, including IP address, browser type, device identifiers, operating system, approximate location derived from your IP address, referring pages, pages viewed, time spent, items added to your cart, and how you interact with our emails.

Information from third parties. We may receive information about you from service providers that help us run our store, such as payment processors, shipping carriers, fraud prevention services, analytics providers, advertising partners and social media platforms when you interact with our pages or ads.

2. Cookies and Tracking Technologies

We use cookies, pixels, tags, local storage and similar technologies to operate the store (for example, to remember your cart), to understand how visitors use the site, and to measure and personalize advertising. These include:

  • Strictly necessary technologies required for the site, cart and checkout to function
  • Analytics technologies that help us understand traffic and improve the Services
  • Advertising technologies, such as tracking pixels from advertising platforms, that help us measure campaigns and show you relevant ads on other sites and apps

You can control cookies through your browser settings and, where available, our cookie preferences banner. Blocking some cookies may affect how the site works. Some browsers send a Global Privacy Control (GPC) signal; where required by law, we treat that signal as a request to opt out of the sale or sharing of your personal information for that browser.

3. How We Use Your Information

  • To process and fulfill your orders, including payments, shipping, returns and exchanges
  • To communicate with you about your orders, account and customer service requests
  • To send marketing emails or text messages where you have opted in; you can unsubscribe at any time using the link in each message or by replying STOP to texts
  • To personalize your experience and show you products and offers that may interest you
  • To run advertising campaigns and measure their effectiveness
  • To detect, prevent and investigate fraud, security incidents and other harmful activity
  • To analyze and improve our products, website and services
  • To comply with legal obligations, resolve disputes and enforce our terms

4. How We Share Your Information

We do not sell your personal information for money. We share personal information only as described below:

  • E-commerce platform. Our checkout and order management are powered by Shopify Inc., which processes order, payment and customer data on our behalf. Learn more in Shopify's privacy policy at shopify.com/legal/privacy.
  • Service providers. Vendors that help us operate our business, such as hosting, payment processing, fulfillment and shipping, customer support, email and SMS delivery, analytics and fraud prevention. They may only use your information to provide services to us.
  • Advertising and analytics partners. Platforms that help us measure and deliver advertising, which may receive device and browsing information through cookies and pixels.
  • Business transfers. In connection with a merger, acquisition, financing or sale of all or part of our business.
  • Legal and safety. When required by law, or when we believe disclosure is necessary to protect our rights, our customers or others, or to prevent fraud.
  • With your consent or at your direction.

5. Targeted Advertising

We and our advertising partners may use information collected through cookies and pixels to show you ads based on your interests and browsing activity across different websites and apps. Under some US state laws, this may be considered a "sale" or "sharing" of personal information. You can opt out as described in the next section, adjust ad settings on the platforms you use, or visit industry opt-out tools such as optout.aboutads.info and networkadvertising.org/choices.

6. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Access: to know what personal information we hold about you and how we use it
  • Correction: to correct inaccurate personal information
  • Deletion: to request that we delete your personal information
  • Portability: to receive a copy of your information in a usable format
  • Opt out: of targeted advertising, the sale or sharing of personal information, and certain profiling
  • Withdraw consent: where processing is based on your consent

To exercise any of these rights, contact us by email at support@pestpro.store. We will verify your request by matching information you provide with information we hold, and we will respond within the time required by applicable law. You may use an authorized agent to make a request on your behalf, subject to verification. We will not discriminate against you for exercising your rights. If we deny your request, you may appeal by replying to our decision; if your appeal is denied, you may contact your state attorney general.

7. Additional Information for California and Other US State Residents

If you reside in California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon or another state with a comprehensive privacy law, the following applies. In the past 12 months we have collected the following categories of personal information: identifiers (such as name, email and IP address); customer records (such as billing and shipping address); commercial information (such as purchase history); internet or network activity; approximate geolocation; and inferences drawn from these. We collect this information from the sources and for the purposes described above, and disclose it to the categories of recipients described in Section 4.

Do Not Sell or Share My Personal Information. Our use of advertising cookies and pixels may constitute a "sale" or "sharing" of identifiers and internet activity with advertising partners under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA). You can opt out at any time by using the "Do Not Sell or Share My Personal Information" link or cookie settings on our website, enabling Global Privacy Control in your browser, or contacting us by email at support@pestpro.store. We do not knowingly sell or share the personal information of consumers under 16.

Sensitive personal information. We do not use or disclose sensitive personal information for purposes other than those permitted by law. Shine the Light. California residents may request information about disclosures of personal information to third parties for their direct marketing purposes.

8. Information for Users in the EEA, UK and Switzerland

If you are located in the European Economic Area, the United Kingdom or Switzerland, UNLIMITED SCALE ONE LLC is the controller of your personal data. We process your data on the following legal bases under the GDPR and UK GDPR: performance of a contract (to process your orders); legitimate interests (to operate, secure and improve our Services, and for certain marketing); compliance with legal obligations; and your consent (for non-essential cookies and marketing where required).

In addition to the rights listed above, you have the right to object to processing based on legitimate interests, to restrict processing, and to lodge a complaint with your local data protection authority or, in the UK, the Information Commissioner's Office (ICO).

9. International Data Transfers

We are based in United States and use service providers located in various countries, including the United States. Your information may therefore be transferred to and processed in countries whose data protection laws differ from those of your country. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or an adequacy decision.

10. Data Retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, including providing the Services, meeting legal, tax and accounting requirements, resolving disputes and enforcing our agreements. Order records are generally kept for the period required by tax and accounting laws. When information is no longer needed, we delete or anonymize it.

11. Security

We use reasonable administrative, technical and physical safeguards to protect your personal information, and payments are processed through PCI-DSS compliant providers using encryption. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please keep your account password confidential and let us know immediately if you suspect any unauthorized access.

12. Children's Privacy

The Services are not directed to children. We do not knowingly collect personal information from children under 13 (or under 16 in the EEA and UK). If you believe a child has provided us with personal information, please contact us and we will delete it.

13. Third-Party Websites

Our website may contain links to other websites and social media platforms. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a new "Last updated" date and, where required by law, notify you of material changes.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • UNLIMITED SCALE ONE LLC
  • Address: 16192 COASTAL HIGHWAY, Lewes, DE 19958, United States
  • Email: support@pestpro.store
  • Phone: +12088124955