Last updated: October 11, 2026
We're here to help. Whether you have a question about a product, an order, shipping or returns, the pestpro.store team is happy to assist.
Please note: this address is for correspondence only. Returns sent to this address without an approved return request cannot be processed; please follow the instructions in our Refund Policy.
Our support team is available Monday to Friday, 9:00 AM to 5:00 PM (local time), excluding public holidays. Messages received outside these hours are answered on the next business day.
We aim to respond to all inquiries within 24 to 48 business hours. During sales events and the holiday season, responses may take slightly longer. To help us assist you quickly, please include your order number and, where relevant, photos of the item.